What are the hours of operation of the shops

The shops of Sindos, Athens, and University are open Monday through Friday 08:00-16:00. The rest of the shops operate Monday to Friday 09:00-15:00, except on national holidays.

I am a new customer – how can I make an electronic order;

To place an order you must first register in our Eshop. By entering the required information in the form, typing a Username (for convenience your email), and a password of your choice. After your registration, add the desired products to your basket, and press “Complete order”. Then just follow the process by selecting form of payment, destination delivered, etc. For any questions, we remain at your disposal on our call-center.

Where can I see the status of my orders in the Eshop?

In order to check the progress of your order, you can be informed by your email. On each stage of the order an electronic correspondence is sent with the order updates. The three stages are:  processing, order on hold, on delivery. Via telephone we can answer any other question you may have.

I can't find a product.

You can either search for a product by its category, or use the search tab for specific searches. You can always write us in the final comments of your order for a specific product that is not available in our shop, and a partner will contact you to inform you of the availability, price, etc.

What is the cost of delivery?

For Greece the fee is 3,60€ + taxes, for the first package up to 5 kg, and 2,35€ + taxes for every following 5kg package. PCAD members are excluded of such fees.

What is the cost of delivery for EU countries?

For countries within European Union the fee is 14,00€ + taxes for each package of 5 kg. However, we share this cost on your benefit, and you are charged 7,00€ + taxes. PCAD members are excluded of such fees.