Terms & conditions

The terms of use concern the store of the Supply and Consumer Association of Dentists of Thessaloniki (SYN.PE.) and its online Eshop www.dental-co.gr, which will henceforth be referred as the Association of Dentists of Thessaloniki (S.O.T.) or simply Association.

1. User agreement

The visitor / user of services on the online store of the Association gives his consent to the terms of use below, which apply to all the content, pages, graphics, images, photos and files included in the online store of the Association. Therefore, you must carefully read these conditions before visiting or using the pages and services of the online store of the Association. If  one does not agree, then he must not use its services and content. The visitor / user is requested to check the content of the specific pages for possible changes. The continuation of the use of the online store of the Association even after any changes, means the unreserved acceptance of these conditions by the visitor / user. All transactions carried out through the site are governed by International and European law, which regulates issues related to electronic commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to sales by distance. The Association recognizes the importance of the security of Personal Data, as well as electronic transactions, and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to the customer’s personal information is secure and confidential.

2. Security and Personal Data

A. Security
The Association recognizes the importance of the security of Personal Data, as well as electronic transactions, and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to users’ personal information is kept confidential.

The security of the Association’s Online Store is achieved by the following methods:
Customer Identification
The codes used for your identification are two: the Login Code (Username) and the Personal Secret Security Code (Password), which every time you enter them, they provide you with absolute security access to your personal information. You are given the opportunity to change your Personal Secret Security Code (Password) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its confidentiality from third parties. In the event of its loss or leakage, you should notify us immediately, otherwise the Association store is not responsible for the use of the secret code by an unauthorized person. The online store of the Association in no way discloses or makes public your personal data and the information you entrust to us. The personal data that you make available to us by registering as a member is used exclusively for the execution of your transactions. All information is encrypted and stored with absolute security.

Username & Password
To enter the online store of the Association you use two codes, the Login Code (Username) and the Personal Secret Security Code (Password). The online store of the Association gives you the possibility to change your Personal Secret Security Code (Password) as often as you wish and we would recommend you, for security reasons, to change your password at regular intervals and to avoid using the same codes.

B. Personal Data – Privacy of Transactions
The details of the users (name, profession, e-mail address, residential address, landline phone, mobile phone, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in the Association’s stores. Users, when providing their personal information in the context of their transactions, as with the present, will be informed by the Association with the relevant field and will consent and accept the imminent processing of these information, for the needs of smooth and smooth relations between the parties transaction, as well as the transmission of these data to recipients who will be specifically identified and are the employees of the Association in the context of processing the contract being drawn up. Also, the existence of the right of access and the right of opposition of articles 12 and 13 of Law 2472/1997 is hereby notified. It is ensured that only authorized employees have access to transaction information and only when necessary, e.g. to process orders. Otherwise, the Association undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is required by a court decision or a decision of another public authority. All the documents and electronic data that will be exchanged between parts in the context of the sale will be observed by the Association. The customer can access them if they wish.

3. Intellectual and industrial property rights

Apart from the expressly mentioned exceptions (copyrights of third parties, partners and entities), all the content of the Network, including images, graphics, photographs, texts, the services provided and generally all the files of this site, are intellectual property, registered trademarks and trademarks services of the Network and are protected according to the relevant provisions of Greek law, European law and international conventions. Consequently, none of them may be in whole or in part sold, copied, modified, reproduced, republished or “uploaded”, transmitted or distributed in any way. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. Reproducing, republishing, uploading, announcing, disseminating or transmitting or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of Thessaloniki Dentists Association or any other copyright holder. The names, images, logos and distinguishing features that represent the online store with the trademark of the Association of Dentists of Thessaloniki or third parties and their products or services are exclusive trademarks of the Association, protected by the relevant trademark laws. Their appearance on the website should in no way be understood as a transfer or assignment of a license or right to use them. Excluded is the case of the individual storage of a single copy of part of the content on a simple personal PC (computer) for personal and not public or commercial use and without erasing the indication of their origin from the online store of the Association without being affected by any manner the relevant intellectual and industrial property rights. The other products or services mentioned on the online pages of this site and bearing the marks of the respective organizations, companies, partner bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility. 4. Visitor / user responsibility The visitor / user of the pages and services of the Association’s online store assumes responsibility for any damage caused to the Association’s online store by bad or unfair use of the relevant services. Users agree and undertake not to use the online store with the Thessaloniki Dentists Association trademark for: 1. send, publish, send by e-mail or otherwise transmit any content that is illegal for any reason, causes illegal offense and harm to the Association or any third party or invades the confidentiality or privacy of any person’s information 2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minors, etc. 3. send, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements), 4. send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; 5. send, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impair the operation of equipment any computer software or hardware; 6. intentional or unintentional violation of applicable laws or regulations, 7. harassing third parties in any way, 8. collect or store personal data about other users.

4. Visitor / user responsibility

The visitor / user of the pages and services of the Association’s online store assumes responsibility for any damage caused to the Association’s online store by bad or unfair use of the relevant services. Users agree and undertake not to use the online store with the Thessaloniki Dentists Association trademark for: 1. send, publish, send by e-mail or otherwise transmit any content that is illegal for any reason, causes illegal offense and harm to the Association or any third party or invades the confidentiality or privacy of any person’s information 2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minors, etc. 3. send, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements), 4. send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; 5. send, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impair the operation of equipment any computer software or hardware; 6. intentional or unintentional violation of applicable laws or regulations, 7. harassing third parties in any way, 8. collect or store personal data about other users.

5. Limitation of liability of the Association online store

Under any circumstances, including the case of negligence, the Association is not responsible for any form of damage suffered by the visitor / user of the pages, services, options and contents of the Network, which he proceeds on his own initiative and with the knowledge of the terms herein. The contents of the Association’s online store are provided “as is” without any warranty expressed or implied in any way. To the fullest extent permitted by law, the Association disclaims all warranties, express or implied, including, but not limited to, those of merchantability and fitness for a particular purpose. The Association does not warrant that the pages, services, options and contents will be provided uninterrupted, error-free and that errors will be corrected. Also, the Association does not guarantee that the same or any other related site or the servers through which they are made available to you, are provided to you without “viruses” or other harmful components. The Association does not under any circumstances guarantee the correctness, completeness or availability of the contents, pages, services, options or their results. The cost of possible corrections or services is borne by the visitor / user and in no case by the Association.

6. “Links” to other sites

The online store of the Association does not control the availability, the content, the personal data protection policy, the quality and completeness of the services of other web sites and pages to which it refers through “links”, hyperlinks or advertising banners. Therefore, for any problem that occurs when visiting / using them, you must contact the respective web sites and pages directly, which bear the relevant responsibility for the provision of their services. The online store of the Association should under no circumstances be considered to endorse or accept the content or services of the web sites and pages to which it refers or to be connected to them in any other way. “Links” (links) to the online store of the Association are only allowed to its main page and not to the pages that have (possibly) an access code, unless there is an express agreement to the contrary between the online store of the Association and the entity referring to it . Moreover, these “links” must only be created through hyperlinks and not through images.

7. Products and Returns Products

The customer is informed about the availability of the products through similar verbal indications. The online store includes products in stock and products marked “out of stock”. Also, the various product offers that appear in the online store are always valid while stocks last. All customers are required to unpack and check the items and to notify the Association of any defects within 10 days. After the 10 days, the items are considered to have been received in perfect condition.

Returns of products at a charge to the Association can be made in all cases in which the order is executed incorrectly, i.e. in case of delivery of an item other than what was ordered by type or quantity or in the event that upon delivery the item has a damaged packaging, completely or as greater part of it or in the event that the item is found to be defective. In this case, the customer must either not accept the receipt of the product in the first place, or request its return, after consultation with the Association. Products must be returned in the condition received by the customer. In the event that they are not returned, within the time agreed after consultation with the Association, then the Online Store is entitled not to accept the return and therefore to refuse the replacement. In all cases, the return of the product to be replaced should be made together with all the documents that accompanied the product (e.g. DAT, Retail Address, etc.) and its complete packaging. The return of the products at the charge of the Association will be carried out with its personnel and means of transport or through a courier company indicated by the Association. In the event of a return of the products, and provided that the products have previously been received and checked by the Association, the refund to the customer will be made by canceling the credit card charge, which will be done by the Association. In case of return of products by way of cash on delivery payment, the refund will be made by deposit to a bank account indicated by the customer. In the event that the products are returned damaged or incomplete, the Association has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of its claim against the customer’s.

8. Product returns at customer’s expense

Products can be returned at the customer’s expense in cases where the customer, for any reason other than the above, has changed his mind and no longer wishes to purchase the product, as long as the below-mentioned withdrawal period has not expired by sending them, at the expense of the customer with their shipping costs, after consultation with the staff of the Association. In both of the above-mentioned cases, the product must be in perfect condition together with all the original documents that accompanied the product (e.g. VAT number, Retail Invoice, etc.) and its complete package. In the case of a return of the products, and on the condition that the products have been previously received and checked by the Association, the refund to the customer, with cancellation of the credit card charge, which will be done by the Association. In the event that the products are returned damaged or incomplete, the Association has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of its claim against the customer.

9. Payment Methods

Via Credit Card
It is possible to pay for orders via VISA, MASTERCARD and DINERS credit card. The credit card is debited after checking and certifying the data and its validity. The customer is solely responsible for the correct recording and truthfulness of the credit card information.

By bank deposit:
It is possible to pay for orders via bank deposit:

10. Applicable Law and Other Terms

The above terms and conditions of use of the Association’s online store, as well as any amendment, change or alteration thereof, are governed and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the online store of the Association and the visitor / user of its pages and services and only binds them. No modification of these terms shall be considered and shall not form a part of this agreement unless made in writing and incorporated herein. The headquarters of the Thessaloniki Dentists’ Association is considered the place of conclusion of the contract. The competent courts are the Greek Courts and especially the courts of the region of the headquarters, i.e. those of Thessaloniki.